Technical Specifications for Aithin™
Aithin™ is a self-contained web browser-based application working on a Virtual Machine that can run either in an isolated, or public network. The software is built on open source systems so that it is easier to develop, deploy and maintain across multiple platforms. Most of our clients use the secure, hosted version of Aithin™ on an annual license because of its flexibility of deployment. Ask us for the software and hardware requirements if you want to host the system on your own network.
Security Highlights
- Security by design
- Hosting at ISO 27001/ SSAE16 SOC-1 Type II certified facilities
- Data encrypted in transit and at rest
- Granular user access control and permissioning
- Secure access and storage of data
Key Features in Aithin™
Knowledge Mapping Module
Knowledge Mapping with Interactive Views
Aithin™ is an enterprise platform for conducting a knowledge audit, using a systematic method for mapping knowledge assets for all your key business activities. You can discriminate between different types of knowledge assets, both tacit and explicit. The Interactive Views module gives you a way of flexibly viewing, filtering and analysing your knowledge maps, by the type of knowledge, by major issues identified, by owner, by location and so on.
Knowledge Requests and Potential Knowledge Flows
Within our knowledge audit methodology, we facilitate an exercise where workgroups browse the knowledge maps belonging to other workgroups, and flag knowledge assets from elsewhere that would be useful to them in their work. This produces new insights into potential knowledge flows. Within the analytics module you can quickly discover knowledge assets that are in high demand, and which workgroups have the highest potential for knowledge sharing.
Search for Knowledge Assets
In Aithin™ you can do keyword search for knowledge assets by description or by specifying their attributes. Their owners and locations are automatically displayed so that knowledge seekers can easily discover who knows what.
Flag Knowledge Assets with Issues for Attention
Workgroups can flag knowledge assets that have issues and need management attention, such as:
- knowledge at risk of loss (e.g. due to staff movement),
- knowledge that is difficult to access (e.g. due to workgroup silos), or
- knowledge gaps that have a negative impact on organisational performance.
KM Diagnostics Module
KM Maturity Survey Module and Dashboard
The KM Maturity survey is designed to help you get an appreciation of how well you are doing in KM. We use a capability framework drawn from a review of major KM maturity frameworks and standards, covering six KM functions and four KM enablers. This survey can be taken on its own or as part of a larger KM assessment or full knowledge audit.
KM Culture Diagnostics Module and Dashboard
The KM Culture survey gives you a quick sense of the dominant behaviours that will have an impact on knowledge sharing. Use the findings from this survey to inform your KM plans and change communications. This survey can be taken on its own or as part of a larger KM assessment or full knowledge audit.
KM Pain Points Survey Module and Dashboard
The KM Pain Points survey gives you fast insight into your main pain points around knowledge and information use: e.g. coordination across workgroups, organisational memory or learning and improvement. This survey picks up common issues and potential quick wins across the organisation. It can help focus your KM plan. This survey can be taken on its own or as part of a larger KM assessment or full knowledge audit.
Information Profile Survey Module and Dashboard
The Information Profile survey gives insight on the differences between workgroups on how work is structured, dominant modes of knowledge and information use, habits and preferences on information platform use, and the current knowledge flows between workgroups. The insights from this survey can help shape your KM plan. This survey can be taken on its own or as part of a larger KM assessment or full knowledge audit.
Administration Features
Filter Views by Workgroup
In Aithin™ you control who sees what; you can partition workgroups so that users will see only the workgroup data that you think is most relevant to them. With filtered views you can roll out KM assessments to different groups at different times. Filtered views also enables you to segment the data and analyse at different levels, e.g. at department or at division level.
Transfer Ownership of Knowledge Assets
Whenever your organisation restructures, you can edit your knowledge maps, and reallocate knowledge assets to new workgroups and owners. This ensures that you will always have a complete picture of your knowledge assets even during times of change.
Audit Trail
Aithin™ keeps an audit trail so you can monitor online activities such as task completion and user activity. You can use it to monitor activities remotely, e.g. if you conduct knowledge audit exercises asynchronously.
Features at a Glance by Product
You can choose how to deploy Aithin™ in your organisation, from a very light touch KM Maturity Assessment,
to a broader Rapid KM Assessment, or a full Knowledge Audit.
to a broader Rapid KM Assessment, or a full Knowledge Audit.